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Balboa Touchpad / Control Panel / User Panel Information, Manuals, Error Codes

Instructions and User Manuals

Download Balboa spa manuals, setup guides, and technical sheets for BP, GS, GL, and SpaTouch control systems. Easily identify and troubleshoot issues with our comprehensive fault code lists for most models. Perfect for spa owners, technicians, and installers.

Touchpad Manuals

Control System Tech Sheets

GS/GL Series Tech Sheets

WiFi / Connectivity

 

    Product fault codes and messages:


    Pressure Switch Models

    Fault
    Description
    PD
    Power down, on battery back up
    OH
    Overheat
    Flo / Fl
    Flow Problem
    Cool
    Spa is 11 degrees below set temp
    ICE / IC
    Possible freeze condition – Will run all equipment when temperature drops below 6.7 Degrees until the temp goes back over 7.2 Degrees
    SN1 / Sn
    Hi-limit fault
    Sn3 / Sn
    Temp sensor fault
    ILOC
    Interlock fault
    Ec / Econ
    Spa is in economy mode
    Std / St
    Spa is in standard mode
    SL / Slp
    Spa is in sleep mode

    M7 Sensor Models

    Fault
    Description
    - - -, - -
    Temperature not available (economy mode or sleep mode)
    - - F, - - C or - -
    Temperature not available (priming)
    CFE, CONFIG
    Configuration Error (dipswtiches not set-up correctly)
    CrC, CHKSUM
    Failed the program checksum test (Firmware installation)
    dr
    Possible dry heater
    drn, DRAINING
    Pump 1 is on while draining
    drY, dy, Heater dry service reqd
    Verified dry heater
    Ecn, Ec
    Spa is in economy mode
    gFI, GFCI
    Spa could not trip the RCD
    HFL, HL HTR Flow low
    Low Flow (Large difference between sensors)
    Hot, Hot-Call SVC
    Extreme overheat (Pump may be stuck on)
    ICE, IC, Freeze COND
    Potential freeze conditions (Pumps run)
    LF, Low Flow
    Low Flow (Large difference between sensors)
    OHH, HH, HTR Temp LMT Service Reqd
    Heater has overheated
    OHS, OH, SPA Temp LMT
    Spa has overheated
    PHH, PH is High lower PH
    pH Level is high
    PHL, PH is low raise PH
    pH Level is Low
    Pr, Priming mode takes 4 Min
    The spa is operation in priming mode
    PSt, Persist fail
    The Persistent memory cannot be read
    Rt9, Test GFCI
    Reminder time to check the RCD
    rCA, Change mineral cartridge
    Reminder time to change the Nature 2 cartridge
    rCH, New filter
    Reminder time to change the filters
    rCL, Clean filter
    Reminder time to clean the filters
    rCO, Clean cover
    Reminder time to clean the spa Cover
    rdr, Drain water
    Reminder time to drain water
    rPH, Check PH
    Reminder time to check pH levels
    rSA, CK Sanitizer
    Reminder time to check sanitizer levels
    rtC, RTC Failure
    Real time clock cannot be read
    rtr, Treat Wood
    Reminder time to treat wood
    SAH, Sanitizer High
    Sanitizer level is high
    SAL, Sanitizer Low
    Sanitizer level is Low
    SbY, Standby Mode
    Spa is in standby mode
    SE, Standard economy
    Spa is in standard economy mode
    SF, Safety Fault
    There is a suction block (Pipe block)
    SLP, SL
    Spa is in Sleep mode
    SnA, SA, Sensor A service Reqd
    Sensor A is not operating correctly
    Snb, Sb, Sensor B service Reqd-
    Sensor B is not operating correctly
    SnS, Sn
    Sensors are out of balance
    Std, St, Standard
    Spa is in Standard mode
    StU, Stuck on-
    Pump appears to be stuck on

    Flashing LED Message

    Fault
    Description
    1 flash every 3 seconds
    Hi-limit fault
    2 flashes every 3 seconds
    Pressure switch closed (FLC)
    3 flashes every 3 seconds
    Pressure switch open (FLO)
    4 flashes every 3 seconds
    Temperature sensor fault
    Flash (1 sec on, 1 sec off)
    Hi-Limit (OH)
    Flash (Briefly off every sec)
    Sensor Fault
    Flash (Briefly on every sec)
    Pressure switch fault
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      We are an authorised dealer, retailer, and/or service & warranty agent for many leading brands, including:
      Fluidra (AstralPool, Zodiac, Hurlcon), Aeware (Gecko), AquaFlo, Balboa, CG Air, CMP, Darlly, Davey, Del Ozone, Edgetec, Gecko, Goulds, Henden, Honeywell, Hydroquip, ITT, Jandy, Joyonway, Laing, Lo-Chlor, LX, Madimack, Magnum, Onga, Pentair, Raypak, Rheem, Reemay, S & P, Sensaheat, Spa-Craft, Spa-King, SpaNet, Spa-Quip, SpaZazz, Waterway, Weld-On, Xylem, and others.