About Us
Welcome to Heater & Spa Parts, your premier destination for pool heaters and spa spare parts in Australia. We take immense pride in being the industry leaders, working closely with all the major manufacturers and distributors in the pool and spa industry. With a legacy built on excellence, we offer an unrivaled selection of products backed by an ethos of quality and customer satisfaction.
We are 100% Australian Owned & Operated.
Why Choose Us?
1. Extensive Inventory
We carry over 100,000 individual parts in nearly 9,000 lines and dozens of brands across our wide distribution warehouses in Victoria, New South Wales, Queensland, and Western Australia.
We are the Southern Hemisphere’s and Australia’s largest retailer of spa parts, filters, pumps, jets, chemicals, touchpads, control panels, heaters & parts, information, manuals and more.
We carry parts made by:
Aeware, AquaFlo, Astralpool, Balboa, CG Air, Darlly, Davey, Dega, Del Ozone, Edgetec, e-Think / Zync, Fluidra, Gecko, Gould, Hendy, Honeywell, Hurlcon, Hydroquip, ITT, Jandy, Joyonway, Laing, LX, Madimack, Magnum, Onga, Pentair, Raypak, Reemay, Reltech, S & P, Sensaheat, Spa-King, SpaNet, Spa-Quip, SpaZazz, Teledyne Laars, Waterco, Waterway, Weld-on, Xylem, Zodiac ...and more.
We support spa brands such as:
Alpine Spas, Arctic Spas, Artesian Spas, Bullfrog Spas, Caldera Spas, Cyclone Spas, Decina Spas, Designer Spas, Dimension One Spas, Fisher Spas, Heritage Spas, HotSpring Spas, Impact Spas, Jacuzzi Spas, Just Spas, LA Spas, Lanark Spas, Leisurite Spas, Maax Spas, Monarch Spas, O2 Spas, Oasis Spas, Sapphire Spas, SCS Spas, Signature Spas, Spa Industries Spas, Spa World Spas, Spas Direct Spas, Sundance Spas, Vortex® ...and more.
2. Very Competitive Pricing
We keep prices fair and sustainable—thanks to our direct relationships with manufacturers and the massive volume of stock we carry. We may not always be the cheapest upfront, but with better service, faster shipping, and deeper product knowledge, we offer real value.
3. Fast Shipping
We understand that time is of the essence, especially when it comes to maintaining your pool or spa. Our efficient logistics process means your order arrives faster than anyone else in the industry.
4. Friendly Service
We believe in lasting customer relationships. Whether you're troubleshooting an old spa or upgrading your pool heating system, our approachable team will help you every step of the way. We listen, we understand, and we deliver.
5. Unmatched Knowledge
With decades of experience across the pool, spa, gas heating, and manufacturing industries, our team provides a depth of knowledge that few can match.
One founder previously worked in Research & Development for one of the world’s biggest pool and spa equipment manufacturers—designing some of the very components you might already own. With a background in commercial aquatics, boilers, and years of hands-on fieldwork, he brings unmatched technical insight to the business.
Another co-founder came from the funeral industry, bringing with her a deep commitment to empathy, honesty, and customer care. After many years working on the tools, she now ensures every customer interaction is friendly, fair, and helpful.
Our team includes a former head gas technician from a major pool and spa brand—responsible for training and product support for over two decades. He now works with us daily and helps keep us updated when manufacturers don’t.
We also have a former trade support specialist from one of Australia’s largest spa equipment manufacturers, who knows the ins and outs of product compatibility and logistics.
And finally, we’re lucky to have long-term team members known for their no-nonsense approach, unwavering loyalty, and genuine commitment to customer service.
Together, our crew is technical, practical, honest, and helpful. We're not here to sell you things you don’t need—we're here to help you fix and maintain what you already have.
Our Mission
Our mission is to enhance the pool and spa experience by providing top-notch products combined with good service. We aim to equip our customers with the right tools and knowledge, allowing them to enjoy their leisure time to the fullest.
Business Info
U1/10 Industry Blvd, Carrum Downs, Vic, 3201, Australia
+61 3 8593 7555 / 1300 418 200
info@hasp.com.au