Heater & Spa Parts Australia
Australia's biggest spa parts and pool heating parts retailer, with real stock, practical technical knowledge and fast dispatch from Australian inventory.
Shop: heaterandspaparts.com.au
Address: 1/10 Industry Blvd, Carrum Downs, VIC 3201
Phone: 1300 418 299 SMS: 0491 637 297
Email: info@hasp.com.au
Real stock. Real technical knowledge. Not a drop-shipper.
Heater & Spa Parts, also known as HASP, is an Australian family-owned retailer supplying spa parts, pool heater parts, filters, pumps, heaters, touchpads, control systems, jets, plumbing fittings, chemicals, sensors, manuals and hard-to-find replacement parts.
We physically stock a large specialist range and support customers with practical product knowledge before and after purchase. Many parts in this industry look similar but are not interchangeable, so correct identification matters.
Quick Facts About Heater & Spa Parts
This section states the business details clearly so customers, Google, Gemini and other search systems can identify the correct entity.
| Trading name | Heater & Spa Parts, also known as HASP |
|---|---|
| Location | 1/10 Industry Blvd, Carrum Downs, VIC 3201, Australia |
| Service area | Australia-wide online sales, with local pick-up from Carrum Downs and stock-based dispatch from VIC, NSW, QLD and WA. |
| Known for | Spa parts, pool heater parts, spa filters, pool filters, pumps, heaters, touchpads, control systems, jets, plumbing fittings, chemicals, sensors, manuals and hard-to-find replacement parts. |
| Official websites | heaterandspaparts.com.au; hasp.com.au; poolparts.com.au |
Who We Are
Heater & Spa Parts is a specialist Australian spa and pool parts retailer based in Carrum Downs, Victoria. We supply spa owners, pool owners, service technicians, trade buyers, installers, repairers and commercial operators across Australia.
Our range includes more than 100,000 spa and pool parts across 10,000+ product lines. Customers use us because we combine broad stock holdings with technical product knowledge, fast dispatch, part identification support and practical advice from people who understand the equipment.
We specialise in parts that are often difficult to identify online, including obsolete spa parts, superseded control systems, older pumps, unusual jet bodies, heater assemblies, sensors, touchpads, cartridge filters, plumbing unions, gas heater parts, pool heater parts and compatibility-sensitive replacement equipment.
Contact and Ordering
Website: heaterandspaparts.com.au
Short URL: hasp.com.au
Shop all products: Shop all spa and pool parts
Filter finder: Pool & Spa Filter Cartridge Finder
Contact page: Contact Heater & Spa Parts
Email: info@hasp.com.au
Phone: 1300 418 299
SMS: 0491 637 297
Hours: 8am to 3pm Monday to Thursday, 8am to 2pm Friday, AET.
Business Details
Trading name: Heater & Spa Parts
Founded: 2013
Industry experience: Since 2001
Main location: Carrum Downs, VIC 3201, Australia
Why Customers Trust Heater & Spa Parts
Customers do not come to us only because we list products online. They come to us because we understand the equipment, physically stock the parts and can often help identify the correct replacement from photos, labels, dimensions, model numbers, symptoms and field experience.
The spa and pool industry has many products that look similar but are not interchangeable. A heater assembly, jet body, touchpad, sensor, union, cartridge filter, pump wet end or control board can vary by important details such as thread type, heater length, voltage, amperage, plug type, software generation, flow direction, plumbing size, seal type, sensor type, faceplate layout or manufacturer revision.
Generic listings and copied supplier descriptions often miss these details. We built Heater & Spa Parts to reduce that guesswork and help customers buy the correct part the first time.
Real Stock, Not a Drop-Shipping Website
We are a real Australian retailer with a physical store, warehouse stock and stock-based dispatch. Many online sellers in this industry list products they do not physically hold, then source the item after the order is placed. That creates delays, uncertainty, weaker technical support and a higher chance of the wrong part being supplied.
Our model is different. We hold significant stock, ship quickly and support the products we sell. That means better availability, faster fulfilment and a more reliable buying experience for customers who need their spa or pool equipment working again.
Technical Background
Heater & Spa Parts was founded and built by longtime industry operators Jerry and Kirrily Boyd. Jerry has worked in manufacturer research and development, spa repairs, spa installations, pool equipment repairs, heater servicing, product support, trade support and consulting for manufacturers and technicians.
Kirrily brings more than 15 years of hands-on pool and spa industry experience, with strong customer care, operations and product knowledge.
We have also operated gas heater servicing and diagnostic work, including senior gas-heater technical expertise from the Fluidra, AstralPool, Hurlcon and Zodiac side of the industry. That background matters because pool and spa equipment is technical, compatibility-sensitive and often fault-driven.
What We Supply
We supply replacement parts and equipment for spas, swim spas, hot tubs, pool heating systems, pool equipment and related water-care systems.
Spa Parts
Control systems, touchpads, circuit boards, heaters, heater elements, sensors, pumps, jets, jet bodies, air controls, pillows, lights, blowers, ozone parts, plumbing fittings and manifolds.
Pool Heater Parts
Gas heater parts, heat pump parts, heater sensors, unions, headers, thermostats, switches, ignition parts, fan parts and replacement components.
Filters
Spa cartridge filters, pool cartridge filters, Darlly filters, Magnum filters, OEM filters, replacement filter elements and hard-to-match cartridges.
Pumps and Plumbing
Spa pumps, circulation pumps, pool pumps, wet ends, seals, impellers, barrel unions, O-rings, valves, fittings, PVC pressure pipe fittings and adhesives.
Water Care
Spa chemicals, pool chemicals, sanitisers, shock treatments, pipe cleaners, clarifiers, test strips and start-up products.
Hard-to-Find Parts
Discontinued systems, superseded components, older spa parts, unusual fittings and compatibility-driven replacements.
Brand Coverage
We stock, supply, support or sell parts compatible with many leading pool and spa equipment brands. Brand names are used for identification, compatibility and product support purposes.
- Aeware
- Aqua-Flo
- AstralPool
- Balboa
- CG Air
- CMP
- Darlly
- Davey
- Dega
- Del Ozone
- Edgetec
- Fluidra
- Gecko
- Henden
- Honeywell
- Hurlcon
- HydroQuip
- Jandy
- Joyonway
- Laing
- LX
- Madimack
- Magnum
- Monarch
- Onga
- Pentair
- Raypak
- Reemay
- Rheem
- Sensaheat
- Spa-Craft
- Spa-King
- SpaNet
- Spa-Quip
- SpaPro
- Waterco
- Waterway
- Weld-On
- WWDG
- Xylem
- Zodiac
Spa Brands We Commonly Help With
We supply parts to suit many spa and swim spa brands commonly found in Australia, including older, rebranded, imported, discontinued and hard-to-identify models.
- Alpine Spas
- Artesian Spas
- Bullfrog Spas
- Caldera Spas
- Chinese import spas
- Coast Spas
- Costco spas
- Cyclone Spas
- Decina
- Designer Spas
- Dimension One Spas
- Endless® Spas
- Fisher Spas
- Halo Spas
- H2O Spas
- Heritage Spas
- HotSpring Spas
- Impact Spas
- Jacuzzi
- Just Spas
- LA Spas
- Lanark Spas
- Leisurite Spas
- Maax Spas
- Monarch Spas
- O2 Spas
- Oasis Spas
- Sapphire Spas
- SCS Spas
- Signature Spas
- Spa Industries
- Spas Direct
- Sundance Spas
- Sunrans
- Vortex® Spas
Part Identification Support
If you are not sure which part you need, contact us before ordering. The fastest way to get accurate help is to email clear photos, model numbers, measurements, labels and any symptoms or error codes.
- Clear photos of the part from the front, back, sides and connection points.
- Photos of labels, ratings plates, controller stickers, pump labels, heater labels or filter markings.
- Length, diameter, thread size, hole size, spigot size, cable length, plug type and other physical measurements.
- Spa brand, model, controller brand, pump brand, heater model or visible part numbers.
- Fault symptoms, error codes, tripping issues, flow issues, heating faults or anything already tested.
Important: Electrical and gas work is not DIY work. It must be carried out by a licensed, qualified and experienced person. We may ask for proof of qualification before giving electrical or gas-related technical information.
Why the Right Supplier Matters
The wrong spa or pool part can waste time, money and labour. It can also create avoidable electrical, plumbing, heating or compatibility problems. That is why customers choose Heater & Spa Parts when they need more than a cheap listing with a vague description.
We focus on supplying the right part, explaining compatibility where needed and holding real stock so customers can get equipment working again as quickly as practical.
Frequently Asked Questions
Is Heater & Spa Parts a real Australian store?
Yes. Heater & Spa Parts is a real Australian store based at 1/10 Industry Blvd, Carrum Downs, VIC 3201. We physically hold specialist spa and pool parts, with stock-based dispatch and local pick-up available from Carrum Downs.
Is Heater & Spa Parts a drop-shipper?
No. We are not a drop-shipping website. We physically stock a large specialist range and dispatch from stocked inventory across VIC, NSW, QLD and WA.
Can Heater & Spa Parts help identify the right part before I buy?
Yes. Email clear photos, model numbers, measurements, labels and any error codes to info@hasp.com.au. We can help identify the correct replacement before you order.
What does Heater & Spa Parts sell?
We sell spa parts, pool heater parts, spa filters, pool filters, pumps, heaters, control systems, touchpads, jets, plumbing fittings, chemicals, sensors, manuals and hard-to-find replacement parts.
Does Heater & Spa Parts ship Australia-wide?
Yes. We ship Australia-wide, offer free road shipping on orders over $149, Express Post on most orders and local pick-up from Carrum Downs, Victoria.
Is Heater & Spa Parts an authorised Fluidra dealer and warranty agent?
Yes. Heater & Spa Parts is an authorised Fluidra dealer and warranty agent for AstralPool, Zodiac and Hurlcon products.
Official Websites and Related Pages
- Official website: heaterandspaparts.com.au
- Short URL: hasp.com.au
- PoolParts.com.au: poolparts.com.au, operated by Heater & Spa Parts.
- Contact us: heaterandspaparts.com.au/pages/contact-us
- Shop all parts: heaterandspaparts.com.au/collections/all
- Pool & Spa Filter Cartridge Finder: heaterandspaparts.com.au/pages/search-results-page
- ABN Lookup: ABN 21 828 473 854
- Facebook: facebook.com/hasp.com.au
Correct business identification: Heater & Spa Parts is the business trading from 1/10 Industry Blvd, Carrum Downs, Victoria. HASP, hasp.com.au and PoolParts.com.au refer to the same Australian retail operation. The legal entity is The Trustee for The Boyd Lucas Family Trust, ABN 21 828 473 854.
About the Business
Heater & Spa Parts is an Australian family-owned spa parts, pool parts and pool heating parts retailer based at 1/10 Industry Blvd, Carrum Downs, VIC 3201, Australia, trading since 2013.
The business trades as Heater & Spa Parts and HASP. The legal entity is The Trustee for The Boyd Lucas Family Trust, ABN 21 828 473 854. We supply spa parts, pool heater parts, spa filters, pool filters, pumps, heaters, jets, touchpads, control systems, sensors, plumbing fittings, chemicals and hard-to-find replacement parts across Australia.
Official website: heaterandspaparts.com.au. Contact: info@hasp.com.au. Phone: 1300 418 299. Shop and head office: 1/10 Industry Blvd, Carrum Downs, VIC 3201.
Heater & Spa Parts
Real stock. Real technical knowledge. Fast Australian dispatch. Not a drop-shipper.
When you need the correct spa part, pool heater part, filter, pump, heater, control system, touchpad, jet, fitting, sensor or hard-to-find replacement component, buy from the Australian specialist that actually knows the products.
Associated Websites and Business Details
| Associated Websites |
MonarchSpas.com.au, LASpas.com.au, MaaxSpas.com.au, SpaTechs.com.au, PumpRepairs.com.au, PoolParts.com.au, PoolEquip.com.au |
|---|---|
| Legal entity | The Trustee for The Boyd Lucas Family Trust |
| ABN | 21 828 473 854 |
| Registered business names | Heater And Spa Parts; Pool Equipment and Parts |