23rd June through 3rd August - See Important Information Below!
23 June – 3 August 2025
Retail Shop & Phones Unavailable, But Online Orders Still Processed (Limited):
We’ve had this notice live on our website since May to give everyone plenty of time to prepare.
From Monday 23 June to Sunday 3 August 2025, we’ll be operating at reduced capacity.
Please note: Express Post and Pick-Up options may be limited, and we expect to be very busy and getting as much done as possible, in the week prior as we begin winding down operations in preparation. Please contact us here if phones are busy.
- Our retail shop and phone lines will be closed.
- A small team will continue to process online orders.
- Email support remains open, but responses may take longer than usual.
- Some products will be temporarily de-listed and unavailable.
- Express Post and Pick-Up options will be unavailable.
This is part of our bi-annual break, a time we set aside to reconnect with family and friends. We truly appreciate your patience and understanding while we take this important time.
If you need help, please contact us here — we’ll get back to you as soon as we can.
Thank you for your continued support!
Kirrily, Jerry & the Team
We’re here to help! To get the fastest and most accurate response, before ringing or emailing us please:
- Include photos, measurements, and model numbers if possible
- Avoid sending multiple emails, or calling multiple times — we reply as quickly as we can
- For common parts, visit our online store or use the search bar above
📧 Email: info@hasp.com.au
📞 Phone: 1300 418 299 | 03 8593 7555
Please email if possible. For any technical help, photos, dimensions, and as much detail as possible are essential so we can assist you properly.
🏢 Address:
Heater & Spa Parts
U1 / 10 Industry Blvd
Carrum Downs, Vic 3201
Australia