Free Shipping over $149* - Free, Flat Rate, & Express Post from VIC, NSW, QLD, WA - *T&Cs Apply

Most Stock - A Real Store - Fastest Shipping

Spring Sale On Now

Contact Us Here
Before You Contact Us:
We’re here to help! To get the fastest and most accurate response, before ringing or emailing us please:
  • Include photos, measurements, and model numbers if possible
  • Avoid sending multiple emails, or calling multiple times — we reply as quickly as we can. 
  • For common parts, visit our online store or use the search bar above. 

📧 Email: info@hasp.com.au

Contact Details:
Email is Best! Please email if possible. For any technical help, photos, dimensions, and as much detail as possible are essential so we can assist you properly.

Phone: 1300 418 299 - 9am-3pm Easter time. Please avoid calling over and over. If we can't answer, it's because we're with another customer. eMail us instead or use the red Message popup.
Shop Address: Open 9am-3pm weekdays
Heater & Spa Parts
U1 / 10 Industry Blvd
Carrum Downs, Vic 3201
Australia

Location & Hours

Our Hours*:

  •  Hours: 8am-3pm Weekdays* (other closures listed here)
  •  Pick-ups for Online Orders: 7:30am-5pm Weekdays*.
  • Pick-ups only available from 10 Industry Blvd, Carrum Downs, Vic 3201.
  • Please order online and we will contact you when your order is ready.
  • *Additional / Modified Hours are shown here.

Locations:

  • Shop & Head Office: 1/10 Industry Blvd, Carrum Downs, Vic 3201
  • Shipping From: Vic, NSW, Qld, WA (pick-ups only available in Vic)

Important: Electrical & Gas work is not DIY and must be carried out by a licensed, qualified, and experienced person. We may ask for proof of qualifications for electrical & gas information.

  • Shipping & Pick-Up Info:

    We’re fully Australian owned with a real store and ship faster than anyone—not just another drop-shipper.

    Enjoy Free Road Shipping on orders over $149 (some bulky or dangerous goods excluded—your cart will show this). Need it fast? Choose Express Post for delivery in 1–5 business days*, or contact us to confirm stock for urgent orders. *T&Cs Apply -> Shipping Policy & Information Here.

    Pick-ups are available from our Carrum Downs, VIC store. Please order online first, and we’ll notify you when it’s ready. Our NSW, QLD, and WA warehouses ship orders only.

    Warranties & Returns: As an authorised service agent, our process is quick and straightforward. See our Warranty & Returns page for details.

    Please also read our Corrosive Water Info to understand what is and isn’t covered by manufacturers when damage is caused by improper water balance.

  • Parts & Brands

    We stock and supply parts from all the major brands: Aeware, AquaFlo, Astralpool, Balboa, CG Air, CMP, Darlly, Davey, Del Ozone, Edgetec, EvoHeat, Fluidra, Gecko, Hurlcon, Jandy, LX, Pentair, Raypak, Rheem, SpaNet, Spa-Quip, Waterco, Waterway, Zodiac—and many more.

    Our parts are compatible with popular spa brands including Alpine, Arctic, Artesian, Bullfrog, Caldera, Cyclone, Decina, Dimension One, Fisher, HotSpring, Jacuzzi, Just Spas, Monarch, Oasis, Sapphire, Signature, Sundance, Vortex® and dozens more.

    Please note: Images are for illustration only—actual products may vary. Some OEM parts may arrive without packaging or manuals. Where available, manuals are on the product page or provided on request. All parts must be installed by qualified professionals. Electrical and gas work must be carried out by licensed technicians.

  • About Us:

    Heater & Spa Parts has Australia’s largest range of spa spare parts, supplies, and pool heaters from top brands. We're a real store with real stock—not just another drop-shipper.

    We're 100% Aussie-owned, with warehouses in VIC, NSW, QLD & WA, and we ship faster than anyone.

    As authorised dealers and service agents for major brands, and former employees of leading manufacturers, we know our stuff.

    We're proud SPASA and Master Plumbers members, working closely with top manufacturers and distributors.

    With over 50,000 parts across 5,000+ product lines, we stock everything from filters, pumps, jets, chemicals, heaters, touchpads, control panels, and more—plus manuals and expert info to help you out.
Brands We are an authorised dealer, retailer, and/or service & warranty agent for many leading brands, including: Fluidra (AstralPool, Zodiac, Hurlcon), Aeware (Gecko), AquaFlo, Balboa, CG Air, CMP, Darlly, Davey, Del Ozone, Edgetec, Gecko, Goulds, Henden, Honeywell, Hydroquip, ITT, Jandy, Joyonway, Laing, Lo-Chlor, LX, Madimack, Magnum, Onga, Pentair, Raypak, Rheem, Reemay, S & P, Sensaheat, Spa-Craft, Spa-King, SpaNet, Spa-Quip, SpaZazz, Waterway, Weld-On, Xylem, and others. Trademark Information: All trademarks, brand names, and logos displayed on this website are the property of their respective owners. Heater and Spa Parts is an independent Australian supplier of replacement parts and accessories. Use of trademarked names, logos, or brands is for identification and compatibility purposes only unless otherwise stated.
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