100% Australian Owned & Operated. Shipping Australia-wide & New Zealand from Vic, NSW, Qld, WA.


Contact Us

Please use the form below for identification, technical support, or any queries you have.

Our Hours*:

  • Hours: 8am-9pm Weekdays* (other closures listed here)
  • Pick-ups for Online Orders: 7am-5pm Weekdays*.
    • Pick-ups only available from 10 Industry Blvd, Carrum Downs, Vic 3201.
    • Please order online and we will contact you when your order is ready.
  • *Additional / Modified Hours are shown here.


  • Shop & Head Office: 1/10 Industry Blvd, Carrum Downs, Vic 3201
  • Shipping From: Vic, NSW, Qld, WA (pick-ups only available in Vic)

Important: Electrical & Gas work is not DIY and must be carried out by a licensed, qualified, and experienced person. We may ask for proof of qualifications for electrical & gas information.

  • Identifying Parts

    Before making a phone call, the fastest way to identify parts is to send photos of the Front, Back, Sides along with any Measurements.

    Use the Contact Us form to upload from a Phone, Tablet or Computer.

  • Technical Support

    For Technical Queries, please use the Contact Form. Please include as much information as possible.

    We also have a range of manuals available.

    Electrical & gas work must be performed by a licensed & experienced person.

  • Heater and Spa Parts - Australia's Biggest & Fastest Shipper of Spa Parts & Pool Heaters

    About Us

    100% Australian Owned & Operated. A real, physical store, with shipping from Vic, NSW, Qld, & WA.

    We carry more stock of spa parts & pool heaters and ship faster than anyone!

    Ex-employees of the biggest manufacturers and distributors, so we know what we're talking about!