Shipping & Product Delays

Free Shipping over $149* - 100% Australian Owned - Shop Online or In-Store. **Covid-19 Disruption Updates**

Some products from Fluidra (Astralpool & Zodiac), ITT Laing, Magic Plastics, and others, have some shipping delays from the factories. We ship within 24 hours when items arrive to us. Thank you for your patience.

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Fastest Shipping

We ship faster from all states than any other shop in Australia, are Fully Australian Owned, and have a physical store. We aren't just a drop-shipper.

*Free Basic Shipping within Australia for orders over $149.00.

Express Post is being prioritised over all other methods of postage. Unfortunately it does not guarantee delivery timeframes due to Covid-19 disruptions.

Please see News & Updates for more information.

Parts Pick-up & Ordering

For Pick-Ups, we recommend you Order Online and we'll contact you when your order is ready.

Contact us first if your order is urgent, as some items go in & out of stock and are not reflected on the website.

If phone is busy, we are with a customer or on another line, and do apologise. Please email us if you can't get through.

Parts Identification

Not sure what Product or Part you need? Please send us photos with relevant measurements.

SMS or eMail is the fastest way to identify parts. SMS 0491 637 297 or eMail us.

For Technical Queries, please email us at: identify@heaterandspaparts.com.au

Secure & Easy Payments

Safe online shopping. We accept: Visa, Mastercard, PayPal, Amex, Google Pay, Apple Pay, JCB, Bank Deposit

Buy Now & Pay Later: Zip & Afterpay.

We do not store credit card information.

Note In-Store Shopping & Identification is Unavailable during Covid-19 Lockdowns. Please order Online.