Online Orders OPEN & Shipping as Normal. Phones & In-Store Closed until 30 April. Please eMail for all inquiries. More info here.

FREE SHIPPING OVER $149.00* - Save $$ by Buying 6 or More for Jets, Filters & Fittings.

100% Australian Owned & Operated Small Family Business - No Gimmicks - No Spam

Order Placed

Your Order has been placed. Thank you! 

Tracking Information & Updates will come automatically via SMS and/or Email. Where there is an expected delay in shipping, we will contact you as soon as we are made aware. As former employees, and service agents,we have the closest ties with Manufacturers & Distributors in Australia, so no one can get parts out faster than us!

Shipping Times: 
When an item is in stock, it will be sent within 24-48 hours. If it is not in stock, it will be sent as soon as it is available. Express Post is the fastest delivery once it is out of our hands. It does NOT guarantee you will have the item within a certain period. We have no control of shipping times after it has left our warehouse. Express Post Delivery Times.

Returns: 
 This is not a "Swap & See If It Works" service. Once an item is installed, it cannot be returned, unless previously arranged prior to purchase. This is due to the sensitive nature of gas & electrical items. Items can only be returned if it is genuinely faulty, and the issue cannot be rectified by either us, or the manufacturer / distributor.
 Items must be installed by a qualified person, to the manufacturer's specifications, and to current Australian Standards. Evidence of this may be required.

Warranty Claims & Privacy Policy:
Listed here

 

  • Identifying Parts

    Before making a phone call, the fastest way to identify parts is to send photos of the Front, Back, Sides along with any Measurements.

    Use the Contact Us form to upload from a Phone, Tablet or Computer.

  • Technical Support

    For Technical Queries, please use the Contact Form. Please include as much information as possible.

    We also have a range of manuals available.

    Electrical & gas work must be performed by a licensed & experienced person.

  • Heater and Spa Parts - Australia's Biggest & Fastest Shipper of Spa Parts & Pool Heaters

    About Us

    100% Australian Owned & Operated. A real, physical store, with shipping from Vic, NSW, Qld, & WA.

    We carry more stock of spa parts & pool heaters and ship faster than anyone!

    Ex-employees of the biggest manufacturers and distributors, so we know what we're talking about!