Please use this Contact Form for technical support & identification questions. Include as much information as possible.
Plug Types & Styles
Common plug types found on spa equipment are AMP, Mini JJ, C38 (Aus 3-pin), Gecko in.link, etc. For more information please click here.
AMP plugs are the most common type used for over 20 years.
Many Mini J&J plugs are no longer available and must be modified.
C38 is the common Australian 3-pin plug found in normal household outlets.
Gecko (Aeware) in.link style plugs are no longer available and must be modified.
Handy PVC Plumbing Size Info
Plumbing sizes can be confusing. Pressure PVC pipe use nominal sizes - the size is simple a name, not the measured dimension. This convention is used across most pool and spa systems so that pipes and fittings remain compatible.
50mm / 2" = ~60-61mm OD
40mm / 1.5" = ~48mm OD
25mm / 1" = ~33-34mm OD
Shipping & Pick-Up
We are 100% Australian owned with a real store and fast dispatch, not a drop shipper.
Enjoy Free Road Shipping on orders over $149*. Need it fast? Choose Express Post (1 to 5 business days)* and contact us to confirm stock for urgent orders.
Pick-ups are available from our Carrum Downs, VIC store at 10 Industry Blvd, Carrum Downs Vic.
Please order online first and we will notify you when it is ready. NSW, QLD, and WA warehouses ship orders only.
We stock and supply parts from all the major brands: Aeware, AquaFlo, Astralpool, Balboa, CG Air, CMP, Darlly, Davey, Del Ozone, Edgetec, Fluidra, Gecko, Hurlcon, Jandy, LX, Raypak, SpaNet, Spa-Quip, Waterco, Waterway, Zodiac—and many more.
Our parts are compatible with popular spa brands including Alpine, Arctic, Artesian, Bullfrog, Caldera, Cyclone, Decina, Designer, Dimension One, Endless®, Fisher, Heritage, Just Spas, Lanark, Maax, Monarch, Oasis, Sapphire, Signature, Spa Industries, Sundance, Vortex® and dozens more.
Heater & Spa Parts is built on decades of real pool and spa industry experience. With backgrounds in manufacturer product Research & Development (and we still consult!), pool heating, technical support, trade connections, and field diagnostics, we know our products from the inside out.
We are a real Australian store with real stock, not a drop shipper. With 100,000+ parts across 10,000+ product lines, we offer Australia’s largest range of spa parts, pool heater parts, filters, pumps, jets, chemicals, touchpads, control panels, manuals, and more, backed by fast shipping and practical advice.
