Free Shipping Over $149 from VIC, NSW, QLD, WA. Road Freight capped at $19.95.

About Us

Heater & Spa Parts (HASP)

Heater & Spa Parts has Australia’s largest range of spa spare parts, supplies, and pool heaters from top brands. We're a real store with real stock—not just another drop-shipper.

We're 100% Australian-owned and operated, with warehouses in VIC, NSW, QLD & WA, and we ship faster than anyone. We have a physical retail store at 10 Industry Blvd, Carrum Downs, Vic.

As authorised dealers and service agents for major brands, and former employees of leading manufacturers, we know our stuff.

We're proud SPASA and Master Plumbers members, working closely with top manufacturers and distributors.

With over 50,000 parts across 5,000+ product lines, we stock everything from filters, pumps, jets, chemicals, heaters, touchpads, control panels, and more—plus manuals and expert info to help you out.

Policies

Shipping & Pick-Up Info

Enjoy Free Road Shipping on most orders over $149* (bulky or dangerous goods excluded — your cart will show this).
Need it fast? Select Express Post for delivery in 1–5 business days*. Please contact us first to confirm stock for urgent orders.
Pick-ups are available from our Carrum Downs, VIC store. Please order online, and we’ll notify you when it’s ready. Our NSW, QLD, and WA warehouses ship orders only.
View our Shipping Info & Policy here,
Click here or check your order confirmation email for tracking updates.
*Shipping Terms & Conditions

Warranty & Return Info

Warranty Info: As an authorised service agent, our process is quick and straightforward. See our Warranty page for details.

Returns Policy: 30-day returns on many products, excluding electrical and some other items. See our returns policy here.

General Info - FAQs

I'm not sure what I need. Can you help?

Please try our Search first— try entering any part numbers, models, or measurements. There’s a good chance you’ll find it! Still can't find it?

We’re here to help. For the fastest, most accurate response, please include:

Clear photos of the part itself and where it sits in the spa (control box, touchpad, pump label, filters, etc.).
Measurements (e.g. thread size, pipe OD/ID, heater kW rating, pump label details, etc).
Brands: Mention any brands you know or can see.
Error codes or symptoms you’ve noticed, plus anything you’ve already tried.
Technical Help - For technical assistance, please email us with as much detail as possible. Keep in mind we are limited in what advice we can provide on electrical and gas components, as all work must be carried out by a qualified technician.

Contact Us

Pipe & Fittings Sizing Info

Plumbing sizes can be confusing. Pressure PVC pipe use nominal sizes - the size is simple a name, not the measured dimension. This convention is used across most pool and spa systems so that pipes and fittings remain compatible.

50mm / 2" = ~60-61mm OD
40mm / 1.5" = ~48mm OD
25mm / 1" = ~33-34mm OD

Plug Types & Styles

Common plug types found on spa equipment are AMP, Mini JJ, C38 (Aus 3-pin), Gecko in.link, etc. For more information please click here.

AMP plugs are the most common type used for over 20 years.
Many Mini J&J plugs are no longer available and must be modified.
C38 is the common Australian 3-pin plug found in normal household outlets.
Gecko (Aeware) in.link style plugs are no longer available and must be modified.

Parts & Brands We Sell

We are an authorised dealer, retailer, and/or service & warranty agent for many leading brands, including: Fluidra (AstralPool, Zodiac, Hurlcon), Aeware, Air Supply of the Future, Aqua-Flo, Balboa, Celsior, CG Air, CMP, Custom Moulded Products (CMP), Darlly, Davey, Del Ozone, Dontek, Edgetec, Emaux, Filtrite, Gecko, Goulds, Harwil, Henden, Herga, Honeywell, HydroAir, HydroQuip, ITT, Jandy, Joyonway, Laing, Len Gordon, Lo-Chlor, LX, LX Whirlpool, Madimack, Magic Plastics, Magnum, Monarch, Onga, Pentair, PoolSystems, Presair, Raypak, Reemay, Rheem, Rising Dragon, S&P, Sensaheat, Spa-Craft, Spa-King, SpaNet, Spa-Quip, SpaTex, SpaZazz, Tecmark, Therm Products, Thermcore, Waterco, Waterway, Weld-On, Whirlpool, Xylem, and others.

We also sell parts for many spa and swim spa brands, including parts to suit Alpine Spas, Artesian Spas, AquaPulse Spas, Balboa spas, Bullfrog Spas, Caldera Spas, Canadian Spa Company, Cedar Spas, Chinese import spas, Coast Spas, Costco spas, Cyclone Spas, Davey spas, Decina, Designer Spas, Dimension One Spas, eBay spas, Endless® Spas, Fastlane Pools, Fisher Spas, Gecko spas, Halo Spas, H2O Spas, H20 Spas, Heritage Spas, HotSpring Spas, HydroQuip spas, Impact Spas, Jacuzzi, Just Spas, Just Swim Spas, LA Spas, Lanark Spas, Leisurite Spas, Maax Spas, Monarch Spas, MySpa, O2 Spas, Oasis, Sapphire Spas, Sapphire Swim Spas, SCS Spas, Signature Spas, Silver Spas, Spa Industries, Spa-Quip spas, SpaNet spas, Spas Direct, Sundance Spas, Sunrans, SwimEx, Trueform Spas, Tuff Spas, Urban Pool, Vortex®, Vortex® Swim Spas, and many others.

Contact Us

eMail: info@hasp.com.au

Hours: AET 8am-3pm Mon-Thur | 8am-2pm Fri

Physical Store: 10 Industry Blvd, Carrum Downs, Vic 3201

Shipping From: VIC, NSW, QLD, WA

Phone: 1300 418 299

Free shipping

Free shipping over $149.00

Road Freight Capped at $19.95

Pickups available from 10 Industry Blvd, Carrum Downs, Vic.

Express Post

Express Post available on most items. Contact us before ordering to ensure stock availability.

Shipping from: VIC, NSW, QLD, WA

Help & Technical Info

Contact us here for identification, technical, or other help.

Please include photos, branding if known, and measurements for ID.

Secure payments

We accept major Credit cards, Paypal, Afterpay, Zip, Apple Pay, Google Pay, Shop Pay

We don't store payment information.