News & Updates

Astralpool Zodiac Closure - IMPORTANT

Astralpool will be closed 26th June through 1st July if all goes well. Due to their merger, they are completely shutting down to combine their IT s...

Limited Contact

We will be in a training conference today with Astralpool / Hurlcon. Most orders will still get processed, but we will have limited access to phone...

Telsa Spa Vacuums - Updates

Update: 16/07/19 - Our Telsa spa vacuums have been very popular, but unfortunately the distributor has run out of stock. They were expected this la...

Closed for Phonecalls 17-20th May

Closed for Phonecalls 17-20th May. Order will still be processed, with most shipping Monday 20th, May.

We Now Offer Afterpay!

AFTERPAY FOR POOL HEATER AND SPA PARTS! How To Use Afterpay Simply Add Your Products, and Select "AfterPay" as your Preferred Payment! PAY F...

Closed Friday 01/03 thru Monday 04/03

We are closed the dates above.

Closed 11th thru 15th April 2019

Office Closed 17/03 thru 31/03 - Most orders will be Processed - No Pick-Ups

Our Office is closed between 17th March & 31st March. Most orders will still be processed, but no pick-ups will be available during this period...

Holiday Closing Times

Closed:25th December 2018 thru 1st January 2019Phones may not be answered 23/12 thru 2/01/2019, so please SMS 0410 579 272Other Information:Shippin...

Closed 18/11 thru 28/11

We will be closed 18/11 thru 28/11. Some orders may be processed, but we cannot guarantee all will. Our phones and email may not be monitored for t...

INTERNATIONAL SHIPPING AVAILABLE

WE NOW OFFER INTERNATIONAL SHIPPING!

Davey SpaQuip Spare Parts

Unfortunately Davey / Spa-Quip has been unable to supply many spare parts for many weeks. We can only apologize, but have had no love from them for...

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General Info - FAQs

Shipping & Pick-Up Info

Enjoy Free Road Shipping on most orders over $149 (bulky or dangerous goods excluded — your cart will show this).
Need it fast? Select Express Post for delivery in 1–5 business days*, or contact us to confirm stock for urgent orders.
Pick-ups are available from our Carrum Downs, VIC store. Please order online, and we’ll notify you when it’s ready. Our NSW, QLD, and WA warehouses ship orders only.
View our Shipping Info & Policy here,
Click here or check your order confirmation email for tracking updates.
Shipping T&Cs

I'm not sure what I need. Can you help?

Please try our Search first— try entering any part numbers, models, or measurements. There’s a good chance you’ll find it! Still can't find it?

We’re here to help. For the fastest, most accurate response, please include:

Clear photos of the part itself and where it sits in the spa (control box, touchpad, pump label, filters, etc.).
Measurements (e.g. thread size, pipe OD/ID, heater kW rating, pump label details, etc).
Brands: Mention any brands you know or can see.
Error codes or symptoms you’ve noticed, plus anything you’ve already tried.
Technical Help - For technical assistance, please email us with as much detail as possible. Keep in mind we are limited in what advice we can provide on electrical and gas components, as all work must be carried out by a qualified technician.

About Heater & Spa Parts (HASP)

Heater & Spa Parts has Australia’s largest range of spa spare parts, supplies, and pool heaters from top brands. We're a real store with real stock—not just another drop-shipper.

We're 100% Australian-owned and operated, with warehouses in VIC, NSW, QLD & WA, and we ship faster than anyone. We have a physical retail store at 10 Industry Blvd, Carrum Downs, Vic.

As authorised dealers and service agents for major brands, and former employees of leading manufacturers, we know our stuff.

We're proud SPASA and Master Plumbers members, working closely with top manufacturers and distributors.

With over 50,000 parts across 5,000+ product lines, we stock everything from filters, pumps, jets, chemicals, heaters, touchpads, control panels, and more—plus manuals and expert info to help you out.

Parts & Brands

We stock and supply parts from all the major brands: Aeware, AquaFlo, Astralpool, Balboa, CG Air, CMP, Darlly, Davey, Del Ozone, Edgetec, Fluidra, Gecko, Hurlcon, Jandy, LX, Madimack, Magnum, Pentair, Raypak, Rheem, SpaNet, Spa-Quip, SpaPro, Waterco, Waterway, Zodiac—and many more.

Our parts are compatible with popular spa brands including Alpine, Arctic, Artesian, Bullfrog, Caldera, Cyclone, Decina, Dimension One, Endless®, Fisher, HotSpring, Just Spas, LA Spas, Maax, Monarch, Oasis, Sapphire, Signature, Sundance, Vortex® and dozens more.

Please note: Images are for illustration only—actual products may vary. Some OEM parts may arrive without packaging or manuals.

Where available, manuals are on the product page or provided on request.

All parts must be installed by qualified professionals. Electrical and gas work must be carried out by licensed technicians.

Warranty & Return Info

Warranty Info: As an authorised service agent, our process is quick and straightforward. See our Warranty page for details.

Returns Policy: 30-day returns on many products, excluding electrical and some other items. See our returns policy here.

Join Us

General Info - FAQs